# Terms of Use Welcome to **Luminor**.\ By accessing our Website () or purchasing from us, you agree to be bound by the following Terms & Conditions. We encourage you to read them carefully before using our services. *** ## 1. General Provisions * This Website is owned and operated by Luminor. * By using our Website, you confirm that you are at least 18 years old or accessing the Website under the supervision of a parent or legal guardian. * Continued use of the Website constitutes acceptance of these Terms. *** ## 2. Products & Craftsmanship * Luminor offers fine jewelry crafted from gold, diamonds, gemstones, and other precious materials. * Each piece is created with attention to detail and quality standards. * Product images are for illustrative purposes. Natural gemstones may vary slightly in color, clarity, and texture. * Minor differences in appearance may occur due to screen settings or handcrafted elements. We aim for accuracy but cannot guarantee that all product representations are identical to the final physical item. *** ## 3. Pricing & Payments * All prices are displayed in the currency indicated on the Website. * Full payment is required at the time of purchase unless otherwise specified. * We accept secure payment methods as displayed at checkout. * Luminor reserves the right to update prices at any time without prior notice. Orders are confirmed only after successful payment authorization. *** ## 4. Orders & Acceptance * All orders are subject to product availability and payment verification. * We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud, pricing errors, or unauthorized activity. * If an order is canceled after payment, a full refund will be issued using the original payment method. *** ## 5. Shipping & Delivery * Delivery timelines are provided as estimates and may vary depending on location, demand, or external factors. * Risk of loss transfers to the customer upon confirmed delivery. * Customers are responsible for inspecting products upon receipt and notifying us promptly of any issues. *** ## 6. Returns & Exchanges * Returns and exchanges are governed by our separate Return & Refund Policy available on the Website. * Certain items (including customized or engraved jewelry) may not be eligible for return. * All returned items must meet the conditions outlined in our Return Policy. We recommend reviewing this policy carefully before placing an order. *** ## 7. Jewelry Care & Responsibility * Proper care is essential to maintain the longevity and brilliance of fine jewelry. * Care instructions are available on our Website. * Luminor is not responsible for damage resulting from improper use, accidents, modifications, or unauthorized repairs. *** ## 8. Intellectual Property All content on this Website — including images, designs, logos, text, and product concepts — is the exclusive property of Luminor. Unauthorized reproduction, distribution, or commercial use is strictly prohibited. *** ## 9. Privacy & Data Protection Personal information is collected and processed in accordance with our Privacy Policy. By using our Website, you acknowledge and agree to our data practices as described in that Policy. *** ## 10. Disclaimer & Limitation of Liability While we strive to ensure that all information on the Website is accurate and up to date: * Errors in pricing, descriptions, or availability may occur. * Luminor reserves the right to correct such errors at any time. To the fullest extent permitted by law, Luminor shall not be liable for indirect, incidental, special, or consequential damages arising from: * Use of the Website. * Purchase or use of products. * Delays or interruptions in service. *** ## 11. Force Majeure Luminor shall not be held liable for any failure or delay in performing its obligations where such failure or delay results from events beyond reasonable control, including but not limited to: * Natural disasters. * Acts of government or regulatory authorities. * War, civil unrest, or terrorism. * Labor disputes or strikes. * Supply chain disruptions. * Transportation interruptions. * Power outages or technical failures. In such circumstances, obligations shall be suspended for the duration of the force majeure event. Luminor will make reasonable efforts to resume performance as soon as possible. *** ## 12. Modifications to These Terms Luminor reserves the right to update or modify these Terms & Conditions at any time. \ Changes become effective upon publication on the Website. Continued use of the Website constitutes acceptance of the revised Terms. *** ## 13. Governing Principles These Terms shall be interpreted in accordance with applicable laws and general principles of commercial practice. *** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://luminor.gitbook.io/luminor-docs/legal/terms-of-use.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.